Who We Are
24perSecond is Jake Moody, a mixed-method researcher and customer experience measurement expert in Sydney, Australia.
For the best part of 15 years Jake has worked for research agencies across social, government and commercial research, been a quant research leader at a prominent Aussie tech unicorn, and is now a freelance consultant ready to dive into yours and your clients’ biggest problems.
What We Do
24perSecond is an independent research and consulting service bringing pace, balance, rigour, and clarity to market and customer research projects.
Whether you need a trusted extra pair of hands for brand or advertising studies, a quick turnaround on interviews or qualitative analysis, or a more significant programmatic commitment of CX expertise, 24pS can deliver.
What’s Next?
There’s very little Jake won’t do if you buy him a coffee. Get in touch and let’s chat about:
- Customer experience surveys
- Brand tracking
- Advertising and communications evaluation
- Pricing and packaging research
- CX metric design and development
- Aligning research and data science/analytics/BI
- Customer interviews
- Field ethnography
- Focus groups
- Norwich City Football Club
